---
title: "Email"
url: https://develop.sentry.dev/backend/application-domains/email/
---

# Email

Sentry provides support for both outbound, and incoming email.

Inbound email is fairly limited in use, and currently it only supports processing replies to error and note notifications.

## [Outbound Email](https://develop.sentry.dev/backend/application-domains/email.md#outbound-email)

You'll need to configure an SMTP provider for outbound email.

* `mail.backend`

  Declared in `config.yml`.

  The backend to be used for email delivery. Options are `smtp`, `console`, and `dummy`.

  Defaults to `smtp`. Use `dummy` if you’d like to disable email delivery.

  Use `sentry.utils.email.PreviewBackend` to receive mail locally while developing. By default they'll open in the native Mail app if using a Macbook. Select iCloud as the provider and use the same email address you have set up for Sentry.

* `mail.from`

  Declared in `config.yml`.

  The email address used for outbound email in the `From` header.

  Defaults to `root@localhost`, also supports `Full Name <fullname@example.com>` format. It’s highly recommended to change this value to ensure reliable email delivery.

* `mail.host`

  Declared in `config.yml`.

  The hostname to connect to for SMTP connections.

  Defaults to `localhost`.

* `mail.port`

  Declared in `config.yml`.

  The port to connect to for SMTP connections.

  Defaults to `25`.

* `mail.username`

  Declared in `config.yml`.

  The username to use when authenticating with the SMTP server.

  Defaults to `(empty)`.

* `mail.password`

  Declared in `config.yml`.

  The password to use when authenticating with the SMTP server.

  Defaults to `(empty)`.

* `mail.use-ssl`

  Declared in `config.yml`.

  Should Sentry use SSL when connecting to the SMTP server? Mutually exclusive with `mail.use-tls`.

  Defaults to `false`.

* `mail.use-tls`

  Declared in `config.yml`.

  Should Sentry use STARTTLS when connecting to the SMTP server? Mutually exclusive with `mail.use-ssl`.

  Defaults to `false`.

* `mail.list-namespace`

  Declared in `config.yml`.

  The mailing list namespace for emails sent by this Sentry server. This should be a domain you own (often the same domain as the domain part of the `mail.from` configuration parameter value) or `localhost`.

## [Inbound Email](https://develop.sentry.dev/backend/application-domains/email.md#inbound-email)

For configuration you can pick from different backends.

### [Mailgun](https://develop.sentry.dev/backend/application-domains/email.md#mailgun)

Start by choosing a domain to handle inbound email. We find it easiest if you maintain a separate domain from anything else. In our example, we’re going to choose `inbound.sentry.example.com`. You’ll need to configure your DNS records for the given domain according to the Mailgun documentation.

Create a new route in mailgun:

```bash
Priority:
  0
Filter Expression:
  catch_all()
Actions:
  forward("https://sentry.example.com/api/hooks/mailgun/inbound/")
Description:
  Sentry inbound handler
```

Configure Sentry with the appropriate settings:

```yaml
# Your Mailgun API key (used to verify incoming webhooks)
mail.mailgun-api-key: ""

# Set the SMTP hostname to your configured inbound domain
mail.reply-hostname: "inbound.sentry.example.com"

# Inform Sentry to send the appropriate mail headers to enable
# incoming replies
mail.enable-replies: true
```

And finally, update Sentry with the appropriate settings:

```yaml
# Set the SMTP hostname to your configured inbound domain
mail.reply-hostname: "inbound.sentry.example.com"

# Inform Sentry to send the appropriate mail headers to enable
# incoming replies
mail.enable-replies: true
```

That’s it! You’ll now be able to respond to activity notifications on errors via your email client.